Job Description

- Performed accurate and efficient data entry to maintain company databases. - Managed CRM records in HubSpot, ensuring data consistency and accuracy. - Handled a variety of administrative tasks to support daily business operations. - Assisted in organizing and updating information to streamline reporting and client management.

Reasons for Leaving

Contract ended – FST Media

Job Description

✅ Administrative Support & Task Management - Research and identify potential customers or clients through various online and offline sources. - Evaluate and prioritize leads based on their likelihood of converting into sales or clients. - Managed and maintained an organized lead database, ensuring all contact details, interactions, and follow-up actions were accurately recorded and regularly updated. - Maintain and update the lead database with accurate and relevant information. - Monitored and analyzed lead generation metrics to refine prospecting strategies and improve overall efficiency.

Reasons for Leaving

Part-time job only (4 hrs a day); Looking for a full-time job

Job Description

✅ Administrative Support & Task Management -Manage executive calendars, schedule meetings, and coordinate appointments -Organize and maintain digital files, documents, and reports for easy access -Handle confidential information with professionalism and discretion ✅ Email & Communication Management -Monitor, sort, and respond to emails on behalf of executives -Draft and proofread correspondence, reports, and presentations -Serve as the first point of contact for clients and customers ✅ Project Coordination & Workflow Optimization -Oversee task prioritization and ensure deadlines are met -Coordinate between teams and departments for smooth project execution -Identify and implement process improvements for efficiency ✅ Customer & Client Support -Handle inquiries from clients, homeowners, and vendors professionally -Assist with resolving client concerns and escalating issues when necessary -Provide high-level customer service to maintain strong relationships ✅ Social Media Management & Content Creation -Create, schedule, and publish social media content to engage the community -Monitor and respond to comments, messages, and inquiries across platforms -Track social media analytics and suggest strategies for growth -Develop and implement strategic chat sequences to nurture leads and increase engagement -Identify and connect with potential leads or community members to grow the network

Reasons for Leaving

Company closed due to budget restraints

Job Description

✅ Sales & Customer Service Representative -Upselling and cross-selling AT&T products/services -Answer questions regarding AT&T services, gear, offers, travel, and invoices from customers. -Provide great and timely customer service to increase client retention and loyalty. -Answer phone calls from customers and finish work orders. -Recognize consumer needs and make suitable product and rate recommendations -Create new ways for customers to buy AT&T goods and services.

Reasons for Leaving

Was asked to transfer to another account but not interested of it

Job Description

✅ Technical Assistance - Actively listened to customers to understand their technical issues, concerns, and requirements, ensuring a customer-centric approach to troubleshooting. - Installed, configured, and troubleshooted computer systems, servers, software, and network infrastructure to ensure optimal performance and security. - Provide step-by-step troubleshooting assistance for Samsung devices, including smartphones, tablets, and accessories. - Assist customers in diagnosing and resolving issues related to battery life, charging, connectivity, app performance, and security settings. - Perform remote troubleshooting via phone, chat, or email using Samsung's diagnostic tools and technical resources. - Guide customers through factory resets, software updates, app management, and data backup solutions.

Reasons for Leaving

Dad was sick, I went home and took care of him