Job Description

Serving as the primary point of contact for clients, handling day-to-day communication via email; ensuring the accurate and timely processing of all client orders; managing a high volume of incoming requests from clients and sales representatives, responding promptly and professionally to address their needs; training clients on the proper use of Site Impact systems for placing orders, providing clear and concise guidance to ensure a smooth onboarding experience; assisting clients in resolving any questions or concerns they may have regarding Site Impact systems and processes, proactively identifying potential issues and offering solutions to ensure their satisfaction; working closely with internal teams to implement changes as needed; collaborating with account management, sales, fulfillment, and product development teams to enhance the overall client experience, leveraging insights from client interactions to drive continuous improvement.

Reasons for Leaving

Client-side operational changes.

Job Description

Answer customer service emails and messages on Helpscout and Amazon; manage customer orders on Amazon and Shopify and resolve post-sales issues; provide help with technical issues issue refunds, password resets, etc. moderate social media comments; collaborate with the operations and marketing team-writers, graphic designers, and social media specialists.

Reasons for Leaving

Seeking new challenges

Job Description

Delivering timely, accurate, and professional customer service to Amazon customers, helping solve problems such as: locating a package; returning an item; or assisting a delivery driver to get a package to a customer on time. Interacted directly with customers via phone, email, chat, mobile chat, and Alexa, using cutting-edge tools to navigate customer accounts, research and review policies, and provide effective solutions.

Reasons for Leaving

Offered a position with higher compensation and bigger benefits in Numi Global, Inc.

Job Description

Responsible for acting as a liaison between Telstra and its customers. Assist with complaints, orders, errors, account questions, billing, cancelations, and other queries. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment following up to ensure resolution.

Reasons for Leaving

Personal health leave

Job Description

Provide technical and network problem resolution to AT&Ts end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues.

Reasons for Leaving

Educational leave

Job Description

Responsible for the public relations aspect within the company. Build and sustain the company's reputation for quality, reliability, and customer satisfaction. Write and deliver press releases and handle all communication sent to the public.

Reasons for Leaving

Educational leave