Darlene
Marketing Support
USD 3348.74*
Total Charge Out Rate (Monthly)
Show Calculation*Prices are estimates only due to currency fluctuation plus bank charges.
Total Charge Out Rate (Monthly)
USD 3348.74
Show CalculationTotal Average
Oct 2023 - Jan 2026
2 years 3 months
Job Description
• Manage CRM lead entry, assignment, and performance tracking • Create and analyze email marketing campaigns • Design brand-aligned graphics, videos, flyers, brochures, and marketing collaterals • Edit video content for social media and campaigns • Handle customer support via calls, live chat, email, and social media • Coordinate with SEO and internal teams on website updates and optimization • Manage business cards, employee swag, and branded promotional items
Oct 2023 - Jan 2026
2 years 3 months
Philippines , Davao del Sur
Job Description
Manage CRM lead entry, assignment, and performance tracking Create and analyze email marketing campaigns Design brand-aligned graphics, videos, flyers, brochures, and marketing collaterals Edit video content for social media and campaigns Handle customer support via calls, live chat, email, and social media Coordinate with SEO and internal teams on website updates and optimization Manage business cards, employee swag, and branded promotional items
Reasons for Leaving
I was let go due to retrenchment.
Nov 2022 - Jul 2023
8 months
Job Description
• Led creative marketing campaigns and rebranding initiatives • Created graphics, videos, social media content, and email campaigns • Conducted market research and performance analysis • Collaborated with cross-functional teams in a fast-paced tech environment
Nov 2022 - Jul 2023
8 months
Philippines , Davao del Sur
Job Description
- Planning and executing marketing campaigns, including other activities related to expanding the company's reach and growth. - Manage the company's overall brand identity adhering to the company's vision, mission, and core values. - Develop effective campaign ideas to market the company’s products and services. - Accomplish tasks by setting deadlines and making adjustments throughout marketing campaigns to achieve better engagement. - Collaborate with other team members with varying skill sets to achieve company objectives. - In charge of social media campaigns and email newsletters. May include traditional media ads or promotions whenever relevant. - Promote. manage, and/or assist in events and community-engagement activities. - Meet with clients and/or potential partners and assist with closing sales or partnerships on a case-to-case basis.
Reasons for Leaving
Looking for a better offer and benefits End of contract
Jun 2022 - Aug 2022
2 months
Job Description
Taught Business English to Japanese Professionals
Reasons for Leaving
Didn't have the time for it anymore.
Jan 2022 - Oct 2022
9 months
Job Description
* Checks audit ratings of third party customer service supports in 3 channels - Voice, Social Media and Email * Closely coordinates with third party training team on training Customer Service Officers * Acts as product support liaison between the third party customer service provider and the company's business units * Handles the company's chatbot - maintenance, lead generation, etc. (Chatfuel & Aiah) * Generates leads to be sent to respective Business Units
Reasons for Leaving
* Looking for a Work from Home setup * Want career growth
Sep 2021 - Dec 2021
3 months
Philippines , Davao del Sur
Job Description
* Audits customer service supports in 3 channels - Voice, Social Media and Email * Conducts new hires' training and product training * Acts as product support liaison between the Customer Service Unit and other business units * Handles the company's chatbot * Generates leads to be sent to respective Business Units
Reasons for Leaving
*Company re-org
Jan 2021 - Aug 2021
7 months
Philippines , Davao del Sur
Job Description
* Handles the company's chatbot and lead generation * Does customer support on Social Media * Does customer support on Voice * Creates/translates spiels to be used by the Customer Service team
Reasons for Leaving
Management appointment
Jan 2018 - Dec 2020
2 years 11 months
Philippines , Davao del Sur
Job Description
* Manages the content of the company's website * Does branch merchandising - travels to different branches to check if branch follows the brand guidelines on putting up the posters, signages and branch merchandises. * Conducts Marketing activities on different areas promoting bank products * Multimedia projects - interview clients, create videos and content for different Business Units * Photography and Videography roles on events
Reasons for Leaving
Management Appointment
Aug 2016 - Dec 2017
1 year 4 months
Philippines , Davao del Sur
Job Description
* Manages the content of the company's website * Does branch merchandising - travels to different branches to check if branch follows the brand guidelines on putting up the posters, signages and branch merchandises. * Conducts Marketing activities on different areas promoting bank products * Multimedia projects - interview clients, create videos and content for different Business Units * Photography and Videography roles on events
Reasons for Leaving
Group re-org
Jan 2016 - Dec 2022
6 years 11 months
Job Description
• Managed digital communications, social media, and customer engagement • Handled CRM tools, reporting, and campaign tracking • Supported customer service operations (calls, email, social media) • Assisted with branding, promotions, and internal communications
Mar 2013 - Aug 2016
3 years 5 months
Philippines , Davao del Sur
Job Description
* As a member of the Communications Unit, the Communications Specialist provides support in the execution of all Creative Services, Editorial Services, Public and Media Relations Programs including specific assignments in media buying, website content administration, trademarks and developing effective multi-media/digital presentations and solutions, in collaboration with the Graphics Artist, Ads and Promo Specialist and Communications Unit Head. * Assists in the company's events
Reasons for Leaving
BDO acquisition of ONB -- re-org and transition to BDO ways
Jan 2013 - Dec 2016
3 years 11 months
Job Description
• Developed communication materials and marketing content • Supported campaigns, events, and customer-facing initiatives Earlier Roles • Marketing Assistant FTC Group of Companies • Events & Promotions Officer Green Windows Dormitel • Production Assistant (OJT) - ABS-CBN Davao • Business English Trainer Bizmates Philippines
Nov 2012 - Mar 2013
4 months
Philippines , Davao del Sur
Job Description
Taught 2 classes * Script Writing * Public Relations
Reasons for Leaving
I had a job offer from One Network Bank.
Feb 2012 - Aug 2012
6 months
Philippines , Davao del Sur
Job Description
- Acts as the Internal and External Marketing – Events and Promotion Officer for Green Windows Dormitel. -Assists and contributes to the Marketing planning and activities for FTC Group - Handles events - Receives proposals and recommends advertisement contractors, partnerships, sponsorships & subscriptions - Handles advertising (billboards, etc.) - Handles the Social Networking Site of Green Windows Dormitel. - Proofreads Marketing Materials. - Designs / Lay-outs Marketing materials for the company. - Assists in the Management and Operations and contributes to the updating of the website. - Produces Marketing Collaterals - Runs errands for the Operations. - Supports marketing operations by compiling, formatting, and reporting information and materials. - Organizes regular photo shoots and gathers brand compliant imagery for marketing campaigns. - Tracks and reports marketing campaigns. - Organizes and tracks all Marketing files/documents for Green Windows Dormitel.
Reasons for Leaving
* Low Salary (below minimum), too much workload
Bachelor of Arts in Mass Communication
Ateneo de Davao University -
2023 to 2012 (11 years 3 months )
Bachelor of Arts in Mass Communication
Ateneo de Davao University -
2023 to 2012 (11 years 3 months )
Bachelor of Arts in Mass Communication
Ateneo de Davao University -
2026 to 2012 (13 years )
No licenses and certificates added
Portfolio
Planned leaves
none
Hobbies and interests
spending time with my family, especially with my daughter. I also love watching movies, series, and animes that I find interesting.
Last book read
Bible
Greatest work achievement
As the first and only marketer for a startup, I built marketing systems, documents, and brand voice from the ground up. I collaborated with a creative team to produce digital and offline assets, unlocking skills I hadn’t fully explored before.
Total Average
| Day Shift | Yes |
| Mid Shift | Yes |
| Night Shift | No |
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