Job Description

Head of Delegate Relations January 2025 – August 2025 ❖ Played a key role in shaping and delivering delegate acquisition and engagement strategies across a wide range of FST Media events, including summits and executive roundtables. ❖ Prepared weekly reports and shared insights on delegate KPIs, registration performance, and outreach outcomes with the CEO and senior leadership. ❖ Helped identify and address gaps in delegate acquisition by supporting targeted outreach initiatives using platforms like LinkedIn and HubSpot. ❖ Facilitated regular team meetings to align on outreach plans, share progress, and ensure collective focus on attendance goals. ❖ Provided guidance and mentorship to team members, helping to refine communication styles and improve conversion rates. ❖ Created and maintained call scripts and email templates to support consistent and effective delegate communication. ❖ Handled bonus tracking and coordination with CEO and Finance team to ensure accurate and timely recognition of team achievements. ❖ Maintained live registration trackers and managed delegate data in EventsAir to support accurate and smooth on-the-day event operations. ❖ Supported live event execution by overseeing real-time attendee tracking and managing data flow for a seamless check-in experience. ❖ Balanced multiple events simultaneously, contributing to a positive team environment and consistent project delivery. Delegates Sales Executive May 2022 – December 2024 ❖ Grateful to have consistently ranked among the top-performing delegate sales representatives, regularly surpassing individual targets and contributing to strong attendance rates of 60–70% across multiple high-profile industry events. ❖ Took initiative in identifying and researching high-value delegate prospects across key regions and sectors, helping to support more targeted and effective outreach strategies. ❖ Proactively generated qualified leads by thoughtfully leveraging a variety of tools, including LinkedIn Sales Navigator, company website, and referrals. ❖ Maintained respectful, professional, and engaging communication across phone, email, and LinkedIn, successfully connecting with senior decision-makers and key stakeholders. ❖ Communicated the value of event participation clearly and confidently, while tailoring messaging to reflect each delegate's priorities, industry context, and expected return on investment. ❖ Focused on building and nurturing long-term relationships with both new and returning delegates, with an emphasis on trust, loyalty, and ongoing engagement ❖ Ensured CRM systems (HubSpot and Salesforce) were accurately maintained, enabling timely follow-ups, smooth handovers, and effective collaboration across internal teams.

Reasons for Leaving

Company Shut Down

Job Description

Manages a book of clients, serving as their primary point of contact via email, call and text Facilitates onboarding process of new clients Update billing sheets based on contract signed by clients and makes sure contracts are in proper folders Call clients to schedule kick-off calls and ensures onboarding forms and other requirements are submitted before campaign launch Works hand in hand with team in preparing setup of new campaign Performs weekly check-ins to know progress and get feedback from clients Conducts kick-off meetings with new clients to further educate the campaign process Performs weekly check-ins with clients, check clients progress with campaign Creates and delegates tasks through task management app, Click-Up, Teamwork, Trello Updates client billing, sends invoices, cancels subscription using Samcart Maintains and develops client relationships based upon mutual respect, high-quality service, expectation setting Uses company core values to guide independent decisions about client accounts Ensures client billing sheets are updated Collects client feedback and passes it along to the team to drive constant improvement Assists financial planners in contacting superannuation providers in updating client information Updates client information using financial planning online tool Updates Insurance summary reports of clients Updates Loan Summary reports of clients

Reasons for Leaving

Looking for sales related work.

Job Description

Assesses and Collects patient's health history upon admission Takes vital signs of patient's and records and re-assesses patient's throughout work shift Educates patient's about treatment plans and procedures Provides emotional support to patient's and relatives Monitors and administers medications, wound care, and other treatment options Performs pre - and post-operative care to patient's Makes sure Doctors orders are carried and delegate tasks to junior medicating nurse Coordinates with colleague and other departments for efficient and effective patient care Directs and supervises the care of other healthcare professionals, junior staff nurses and nurse aides on duty Responds to a medical emergency within the station and other nurse stations. Displays strong decision-making skills in emergency scenarios.

Job Description

Administers first aid to employees that get injured or ill due to workplace hazards Administers over-the - counter drugs to employees in need of medication Screens new and prospective employees to ensure that they are capable performing the duties required by their positions Assists Medical and Dental Doctors during employee consultation Perform drug and alcohol tests and investigate the causes of workplace accidents Makes sure that workplace is up to standards of the Occupational Safety and Health Act Maintains reports of employees' medical histories, and monitoring changes in their condition Ensures medical and dental clinic equipment functional and supplies are enough for employees' needs Coordinates with the company's healthcare provider to set up annual exams and physicals for all employees Provides employees healthcare awareness through meetings and bulletin posts

Job Description

Takes inbound and make outbound calls to aspiring authors Assists clients in choosing a tailored fit publishing service for their publishing needs Writes proposals and estimates for different authors Educates authors about distribution and royalties Develops and maintains strong working relationships with new and existing clients Acts as a liaison between clients and internal teams Handles complaints and problems in a timely and effective manner Ensures clients' projects are successfully delivered on time Prepares monthly, quarterly and annual reports and forecasts Achieves monthly sales targets along with other metrics such as handling time requirements, quality and customer satisfaction TELEPERFORMANCE INC

Job Description

Receives inbound calls for Flight, Hotel, Car reservations Attends training for new tools implemented by the Client Manages time in taking calls within the set Average Handling Time Maintains and Pass the required conversion as part of the Operations metrics Provides side-by-side and/or remote transaction monitoring sessions to agents and supervisors taking live calls Ensures delivery of constructive feedback to agents within 48 hours of the evaluation Reviews progress of virtual team and individual EReps Participates in client meetings, conference calls and visits as appropriate Attends internal joint call monitoring sessions and calibration sessions, as required