ZEZZIL MARIE
Client Success Specialist
USD 3655.27*
Total Charge Out Rate (Monthly)
Show Calculation*Prices are estimates only due to currency fluctuation plus bank charges.
Total Charge Out Rate (Monthly)
USD 3655.27
Show CalculationTotal Average
Jul 2024 - Nov 2025
1 year 4 months
Australia
Job Description
I work with both the Partner Assets Team and the Contract Team. I enter data, draft contracts, send AdobeSign, and file contracts. With Partner Assets : I chase contracts, audio files, manuscripts, and invoices with the vendor so they may be processed and paid.
Reasons for Leaving
End of Contract.
Nov 2023 - May 2024
6 months
Philippines , Cebu
Job Description
I keep track of services sold for marketing and publishing. Onboards sold authors by email and, if required, by phone. In order to complete the services they paid for, I gather resources based on their demands. Since I am the authors' primary point of contact, I forward their requests and instructions to the web developer or designer.
Reasons for Leaving
Company dissolved.
Jan 2022 - Sep 2023
1 year 8 months
Job Description
I ensure I meet my monthly publishing targets by managing the end-to-end process of getting an author’s book ready for publication. I coordinate with authors to gather all required materials, set book pricing, and send approval forms and royalty rate agreements via DocuSign. Once the book is ready for printing and officially published, I make sure authors receive their copies. I also assist with arranging bulk orders for personal use, events, or special requests.
Reasons for Leaving
Career Growth/Looking for a Dayshift job
Aug 2018 - Jan 2022
3 years 5 months
Job Description
Account: Verizon USA (Telecommunication) I assist customers in their billing inquiry, check accounts for any possible upgrades. I also handle basic troubleshooting steps for their internet, cable, and landline.
Reasons for Leaving
Career Growth
May 2017 - Jun 2018
1 year 1 month
Philippines , Cebu
Job Description
Account: Sprint Telecommunication USA I was a customer care representative with Sprint. I handle billing inquiry, promotion inquiry, and basic troubleshooting steps.
Reasons for Leaving
Better Work Life balance from another BPO company
Mar 2015 - Mar 2016
1 year
Job Description
I record the costs in a particular journal or ledger, make payable checks. I prepare the homeowners' monthly billing statements and transfer cash payments straight into the bank. I managed or entered the subcontractors' hours worked for their paycheck at each cutoff. Help subcontractors with their cash advance.
Reasons for Leaving
Location is too far that would take me almost 2 hours to travel.
Bachelor of Science in Business Administration major in Entrepreneurial Management
St. Theresa's College -
2011 to 2015 (4 years )
No licenses and certificates added
Portfolio
Planned leaves
Solo Boracay trip planned for my birth month, March 14 - 17, 2026.
Hobbies and interests
Hiking, Camping, Night life, Spending time with family and friends during my day offs.
Last book read
A Gentle Reminder
Greatest work achievement
We were able to close around 20 contracts while our Supervisor is on leave.
Total Average
| Day Shift | Yes |
| Mid Shift | Yes |
| Night Shift | Yes |
Billing Software Proficiency
5+ years, Experienced
Google 360 Suite
9+ years, Experienced
Microsoft Office 365
9+ years, Experienced